IN OUR QUEST FOR EXCELLENCE, AND TO SHOWCASE THE HIGHEST STANDARDS AND QUALITY, WE ARE PLEASED TO ANNOUNCE THAT WE ARE NOW ISO 9001:2015 CERTIFIED
OUR QUALITY POLICY STATEMENT
Peema Naturals is
committed to providing total quality solutions in cosmetics to customers in
various fields of endeavor and the corporate sector in Ghana and beyond. The company is poised at delivering quality
products consistently to its customers, taking into consideration customer
feedback and interested parties needs and expectations and conforming to
obligatory statutory and ISO 9001:2015 requirements.
PEEMA Naturals will achieve this by:
Ensuring that the company meets customer demand by working to improve overall customer satisfaction and feedback.
Working with regulatory authorities in a bid to satisfy all applicable national and international legislations.
Ensuring all interested parties are properly identified and their requirements satisfied in order to gain timely delivery of products.
Regular review of processes and their improvements to keep the stride of changing customer requirements and market demand.
Ensuring the delivery of appropriate training and development programs for all employees to ensure competencies are built for the needed tasks through classroom training, online coaching, and assessment.
Ensuring roles and responsibilities are clearly outlined for all employees towards the achievement of overall quality.
Ensuring purchase of quality raw materials in support of first time right in support of quality through proper planning.
Ensuring sustainability of good and committed relationship with suppliers by carrying out regular reviews and also feedback.
Following a clearly defined business vision and mission with aligned objectives to serve as an opportunity for continual improvement.
Confirming management commitment in monitoring and measuring the performance of the QMS through an audit.
Ensuring the relevance and effectiveness of the quality policy through regular review.